How Process Mining Technology Creates a more Agile and Informed Enterprise

Quantifying Root Causes behind KPI movements.

Traditional Business Intelligence (BI) tools and capabilities have long had an Achilles’ heel; they only allow us to understand a process through a series of predefined snapshots. Colloquially put, this can be described by the common business phrase “what gets measured gets managed”. Conscious decisions are made on what Key Performance Indicators (KPIs) and data visualisations are presented for operational or management reporting…